Quickly find your answer
Before getting in touch, you might find the answer right here.
Order statusTrack your parcel and view the expected delivery date in your account.My orders
Shipping & deliveryShipping costs, delivery times, and available shipping options per country.View details
Returns & cancellationsYou have a 30-day reflection period. Check the conditions and the return process.Start a return
Ordering and paymentPay securely with PayPal and credit cardView options
Warranty & complaintsDo you have an issue with your order or product?Go to warranty & complaints
Gift cardThe perfect gift for every padel enthusiast. Delivered directly via email.More information
Chat with our chatbot Rodin.
Do you have a question about your order, delivery, return, a product, or payment? Rodin is happy to help.
Can’t your question be solved right away? Then Rodin will create a support request for you via email.
What can we help you with?
Get in touch with Team Justpadel and we’ll get back to you with an answer as soon as possible!
Our customer service is available Monday to Friday from 08:00 to 16:00. We are closed on weekends and public holidays.
Customer service is currently closed
We will be back to help you on Today from 08:00.

































